ABOUT OCTOPUS99

About Us — Get to Know Octopus99, Malaysia's Trusted Online Casino Platform

Octopus99 is built specifically for Malaysian players who want a safe, enjoyable, and accessible online casino experience — anytime, anywhere — backed by local payment support and high-quality games.

500K+
Registered Members
24/7
Live Support
RM10
Minimum Deposit
500K+
Active Malaysian Members
200+
Game Types
30 Min
Average Withdrawal Time
99.9%
Operating Hours

Who We Are

Octopus99 is an online casino and betting platform built from the ground up with a single purpose — to deliver the best digital entertainment experience to Malaysian players. We are not just another casino website on the internet. Octopus99 was born from a deep understanding of the needs, habits, and preferences of local players in this country.

Malaysians have our own way of doing things — including how we play and unwind. We follow the Super League and the EPL, we keep up with e-sports like Mobile Legends with genuine passion, and we want to pay using the methods we already use every day — like Touch 'n Go eWallet, GrabPay, or DuitNow. Octopus99 understands all of this and has built its platform around the real needs of Malaysian players, rather than simply copying an overseas platform and slapping on a translation.

From day one, octopus99 has been committed to offering a safe, fair, and responsible gaming environment. Every decision we make — from selecting game providers and designing the interface to building our deposit and withdrawal systems and structuring our VIP programme — starts from the same question: is this the best we can do for our Malaysian players?

"We didn't build octopus99 for players everywhere. We built it for Malaysian players — and that's what sets us apart."

— The Octopus99 Founding Team
2019
Year Founded
MY
Primary Malaysian Market
15+
Game Providers
8
Local Payment Methods
Payment Methods We Support
Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX / Maybank2u CIMB Clicks

Our Mission, Vision & Values

Three core pillars that guide every decision and development milestone at octopus99.

Our Mission

To be the digital entertainment platform of first choice for Malaysian players — delivering a fair, secure, and enjoyable gaming experience that is accessible anywhere, at any time, using the everyday payment methods Malaysians already know and trust.

Our Vision

To be the most trusted and most loved online casino platform by the Malaysian player community — through continuous innovation, world-class customer service, and a responsible, sustainable gaming ecosystem for generations to come.

Our Values

Transparency in every operation, fairness in every game, security in every transaction, and accountability in every interaction with our members. Octopus99 believes that player trust is the most valuable asset we have.

Why Choose Octopus99?

Six key reasons why over 500,000 Malaysian players trust octopus99 for their online casino experience.

Top-Tier Security

All personal data and financial transactions are protected with 256-bit SSL encryption. Two-factor authentication (2FA) is available for all accounts. Octopus99 does not share member information with any third party without your consent.

Fast Deposits & Withdrawals

Deposits are processed instantly via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX. Winnings withdrawals are processed within 15–30 minutes for regular members and even faster for VIP members — paid directly to your e-wallet or Malaysian bank account.

200+ Quality Games

From Live Casino with real dealers (Baccarat, Blackjack, Roulette) and slots from world-class providers, to Sports Betting (football, badminton, cricket), esports, and lottery — all in one easy-to-navigate platform, no tab-switching required.

Optimised for Mobile

The octopus99 platform runs fully from your mobile browser — no app download needed. The responsive interface delivers a comfortable experience on both small screens and laptops, perfect for players who like to play wherever they are.

Exclusive VIP Programme

Every ringgit you wager at octopus99 earns VIP Points that advance you through the tiers — from Regular Member all the way up to the exclusive Diamond level. The higher your VIP tier, the greater the cashback, special bonuses, and personalised privileges you enjoy.

24/7 Customer Support

The octopus99 support team is available 24 hours a day, 7 days a week via live chat directly within the platform. No question is too small or too complex — we are here to make sure your gaming experience stays smooth and enjoyable at all times.

The Story Behind Octopus99

The octopus99 story began in 2019, when our founding team — veterans of Malaysia's fintech and digital entertainment industries — identified a significant gap in the local online casino market. Platforms available at the time were largely built for global audiences, with little consideration for the specific needs of Malaysian players. Unfamiliar interfaces with no Malay language support, payment methods that were cumbersome and ill-suited for Malaysian users, and slow, unhelpful customer service — these were frustrations that Malaysian players simply had to put up with.

Octopus99 was founded to change all of that. The name "Octopus" was no coincidence — it represents versatility and the ability to handle many things at once, quickly and efficiently. Just as an octopus moves in all directions with its eight arms, octopus99 is committed to covering every aspect of the online casino experience that Malaysian players need — from seamless payments and game variety to data security, withdrawal speed, and customer support that truly understands local needs.

Our Commitment to Fairness and Transparency

One of octopus99's core values that has never wavered since day one is our commitment to fairness and transparency across all games. Every game provider we partner with goes through a rigorous selection process — only those holding certifications and verification from internationally accredited independent auditing bodies are permitted on the octopus99 platform. This means every slots game, every baccarat hand, and every roulette spin on octopus99 is the result of a genuinely random process that cannot be manipulated by any party.

For Live Casino games in particular, octopus99 works with certified live studio providers that run all games with real physical cards, dice, and wheels — streamed live in HD for players to watch in real time. This represents the highest standard of transparency any online casino platform can offer, and it is something octopus99 is proud to uphold.

We Understand Malaysian Players

Malaysian players have their own distinct tastes. When it comes to sports, we follow the Malaysia Super League and EPL closely, cheer on our badminton stars on the international stage, and embrace esports like Mobile Legends and PUBG Mobile as a genuine part of Malaysian youth culture. Octopus99 reflects this diversity by offering a Sports Betting section that covers all the leagues and tournaments most followed by Malaysian fans, alongside a dedicated esports section with a focus on local tournaments and teams.

On the payments front, octopus99 understands that most Malaysian players prefer the e-wallets and digital banking apps that are already part of their daily lives. That's why we support Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX including Maybank2u and CIMB Clicks — all usable for both deposits and withdrawals, with no need for unfamiliar foreign payment methods. A low minimum deposit of just RM10 also ensures octopus99 is accessible to players from all walks of life, not just those with large bankrolls.

Social Responsibility – Responsible Gaming

Octopus99 believes that as a responsible entertainment platform, we have a moral and ethical obligation to ensure that gaming activity on our platform causes no harm to our members. The octopus99 Responsible Gaming Programme is not a box-ticking feature — it is embedded in the very DNA of our organisation.

Octopus99 provides a range of self-control tools, including daily and weekly deposit limits that members can set themselves, daily wagering limits, a temporary account pause option, and long-term self-exclusion for those who feel they need an extended break. All these features are accessible directly from account settings without needing to contact customer support — because we understand that sometimes the decision to step back needs to be made right away.

Octopus99 also enforces a strict policy ensuring that only individuals aged 18 and above may create an account and play. Age verification is carried out during registration, and any account suspected of belonging to an underage individual will be suspended immediately pending investigation.

Continuous Innovation for Malaysian Players

Octopus99 never stands still. Our development and product teams work relentlessly to improve the platform, add new games, introduce features that enhance the playing experience, and maintain peak technical performance. octopus99's platform uptime consistently exceeds 99.9% — meaning you'll almost never encounter a situation where the platform is unavailable when you want to play.

We also make it a point to listen to our members. Many of the features you see in octopus99 today — from more comprehensive Malay language options and additional local payment methods to a fairer VIP Rewards programme — came directly from suggestions and requests by our player community. Your trust in octopus99 is the greatest inspiration driving us to keep evolving and improving, day after day.

The Octopus99 Journey

From the first idea to becoming the platform of choice for Malaysian players — the growth story of octopus99.

19
2019
The Beginning — The Idea Takes Shape

The octopus99 founding team identified the need for an online casino platform truly built for Malaysian players. Platform development began with a clear focus on local payment convenience and a natural Malay language interface.

20
2020
Official Beta Platform Launch

Octopus99 launched in beta to a select group of players in Malaysia. Early feedback was overwhelmingly positive — particularly around the ease of depositing via Touch 'n Go eWallet and GrabPay, which were standout features of the platform at the time.

21
2021
Live Casino & Sports Launch

Octopus99 launched a full Live Casino section featuring world-class providers, along with a Sports Betting section covering the Malaysia Super League, EPL, and esports. Registered members exceeded 100,000 for the first time.

22
2022
VIP Rewards Program Launch

Octopus99's exclusive VIP Rewards Program launched with eight membership tiers. 24/7 customer support via live chat was expanded. DuitNow and Boost were added as new payment methods.

23
2023
Full Mobile Optimisation

The octopus99 platform was fully revamped for a superior mobile experience. HD live casino streaming over 4G connections runs smoothly without lag. Registered members reached 350,000.

25
2026
Today — 500,000+ Active Members

Octopus99 now serves over 500,000 active members across Malaysia with more than 200 games, 50+ active live casino tables, and eight local digital payment methods. Our journey continues, driven by relentless innovation.

Octopus99 Core Values

The core principles that guide every operational and platform development decision we make.

Uncompromising Security

256-bit SSL encryption, two-factor authentication, and 24/7 account activity monitoring work together to keep your data and funds safe at octopus99.

Fairness in Every Game

All games use certified RNG systems or real physical cards and dice — guaranteed fair and impossible to manipulate by any party.

Speed and Reliability

Instant deposits, withdrawals within 30 minutes, and 99.9% uptime — octopus99 is there for you whenever you want to play.

Players First

Every product development decision starts with one question: is this the best we can do for our Malaysian players? Player satisfaction is our primary measure of success.

Responsible Gaming

Octopus99 provides comprehensive self-control tools and support programmes to ensure casino entertainment stays fun and never becomes a problem.

Continuous Innovation

The octopus99 development team continuously works to improve the platform, add new games, and introduce features that make the experience smoother for Malaysian players.

The Team Behind Octopus99

Dedicated individuals working every day to deliver the best possible experience for Malaysian players.

Product Team
Design & Development

Designed and built a platform that is intuitive, responsive, and genuinely enjoyable for Malaysian players.

Support Team
24/7 Customer Service

Ready to assist players with technical issues, account enquiries, and all support needs at any time.

Security Team
Data & Account Protection

Monitoring platform security around the clock to ensure every transaction and member data is fully protected at all times.

Gaming Team
Content Curation & Management

Curating and managing a premium game library from world-class providers to ensure consistent quality and variety.

Effortless Payments for Malaysian Players

One of the things that truly sets octopus99 apart from other online casino platforms is a payment ecosystem built specifically for Malaysian players. We recognise that the way Malaysians transact digitally has shifted dramatically in recent years — e-wallets like Touch 'n Go and GrabPay have become the go-to payment method for many people in their daily lives.

At octopus99, you can use the same method for both deposits and withdrawals — no need to open a new account or learn an unfamiliar system. Deposits are processed instantly with no additional fees, and winnings are transferred directly to your Malaysian e-wallet or bank account in no time.

A low minimum deposit of just RM10 means anyone can join and enjoy the games at octopus99 without a large financial commitment. This reflects our dedication to making online casino entertainment more inclusive and accessible to Malaysian players of all backgrounds.

Supported Payment Methods
Touch 'n Go eWallet
Instant
GrabPay
Instant
Boost & ShopeePay
Instant
DuitNow / FPX
Maybank2u, CIMB
Minimum Deposit
RM10
No deposit fees • Withdrawals within 30 minutes
Join Octopus99 Today – Claim Your Exclusive Welcome Bonus!

Register a free account, make your first deposit via Touch 'n Go eWallet or DuitNow, and claim your welcome bonus. Start your online casino entertainment journey with octopus99.

Register Now
Octopus99 Is Committed to Responsible Gaming

Casino games on octopus99 are purely for entertainment and enjoyment. We encourage all members to set appropriate time and spending limits before playing. Never gamble with borrowed money or funds needed for your family's daily expenses.

Octopus99 offers deposit limits, betting limits, account time-outs, and self-exclusion options to help you stay in control. The platform is strictly for players aged 18 and above. For more information, visit the Responsible Gaming us.

FAQ — About Octopus99

Octopus99 is an online casino and betting platform built specifically for Malaysian players. The platform offers Live Casino (baccarat, blackjack, roulette), slots from world-class providers, Sports Betting (football, badminton, cricket, e-sports), lottery, and more. Any Malaysian citizen or resident aged 18 and above is welcome to register and join octopus99. Registration is free and the minimum deposit is just RM10.

Yes. Octopus99 uses 256-bit SSL encryption to protect all personal data and financial transactions. Two-factor authentication (2FA) is available for an added layer of account security. Our security monitoring system operates 24 hours a day to detect and prevent any suspicious activity. All member funds are held in accounts separate from the company's operating funds, ensuring your money is always protected.

Octopus99 supports all major Malaysian digital payment methods, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks). All deposits are processed instantly with no additional fees. The minimum deposit is RM10. Winnings withdrawals are processed within 15–30 minutes for regular members and even faster for VIP members — paid directly to your e-wallet or Malaysian bank account.

The octopus99 support team is available 24 hours a day, 7 days a week via live chat, accessible directly within the platform — simply click the chat icon at the bottom-right corner of your screen while logged in. You can also reach us by email at support@octopus99.best. Our team will respond to all enquiries promptly. For transaction-related issues, please have your transaction number on hand to help us resolve the matter more quickly.

Yes. Octopus99 only works with game providers that hold certifications and verification from internationally accredited independent auditing bodies. All slots and RNG games use a Random Number Generator (RNG) system that has been certified and audited to guarantee true randomness in every outcome. For live casino games, all sessions use real physical cards, dice, and wheels that you can watch live through HD streaming — no manipulation, no hidden algorithms influencing the results.

The octopus99 VIP Rewards Programme is a tiered rewards system that delivers increasingly valuable benefits the more you play on the platform. Every wager you place earns VIP Points that help you advance to higher tiers — from Regular Member all the way up to the exclusive Diamond level. Benefits that grow with each tier include higher cashback percentages on losses, additional deposit bonuses, access to exclusive VIP tables with higher betting limits, priority withdrawals with higher limits, and dedicated personal account management for top-tier members. Visit the VIP Rewards page for full details on each tier.

Join Over 500,000 Malaysian Players at Octopus99!

Create a free account in under two minutes, deposit as little as RM10 via Touch 'n Go eWallet, GrabPay, or DuitNow, and start enjoying over 200 of the best casino games — designed with you in mind.

Bahasa Melayu